Refund Policy

1. Digital Product Policy

VizThumb is a digital, credit-based service. Once credits are used, purchases are generally non-refundable.

2. Eligible Refunds

You may request a refund in the following cases:

• Incorrect or duplicate charge
• Credits were not delivered after payment
• Technical issue caused by our system

3. Refund Window

Refund requests must be submitted within 7 days of the purchase date.

4. How to Request a Refund

To request a refund, contact us with your order details:

5. Chargebacks

Unauthorized chargebacks may result in account suspension and loss of access to the service.